Notes for agency partners
What we have learned subcontracting for agencies
Notes on scoping, handoff, margins and the parts of white-label work nobody writes about. Written for the people who run the studio, not for their clients.
- Featured
12 min read ·
November 8, 2024
More notes
Fixed-price subcontracting fails in the same three places every time. None of them are technical.
12 min read ·
August 12, 2026
Content modelling decisions made during the build determine how many support emails arrive after launch.
12 min read ·
July 24, 2026
Your true cost is not the invoice. It is the invoice plus the hours your team spends translating.
12 min read ·
July 9, 2026
Twelve things we check in a design file that change the estimate, most of which designers never think to specify.
12 min read ·
June 26, 2026
The difference is entirely in how the previous day ended.
12 min read ·
June 11, 2026
Retrofitting structure onto a finished site costs more than doing it during development.
12 min read ·
May 28, 2026
Fixed-price subcontracting fails in the same three places every time. None of them are technical.
12 min read ·
August 12, 2026
Twelve things we check in a design file that change the estimate, most of which designers never think to specify.
12 min read ·
June 26, 2026
Content modelling decisions made during the build determine how many support emails arrive after launch.
12 min read ·
July 24, 2026
We stopped writing thirty-page manuals. What replaced them travels better and gets forwarded unchanged.
12 min read ·
May 14, 2026
Your true cost is not the invoice. It is the invoice plus the hours your team spends translating.
12 min read ·
July 9, 2026
Retrofitting structure onto a finished site costs more than doing it during development.
12 min read ·
May 28, 2026